Q1 2026 Product Roundup

A summary of everything that shipped between January and March 2026. The detailed release notes are in the changelog; this is the narrative version.

The headline releases

v2.0 — January

Multi-tenant hardening and passkeys. The major version bump in name; an operational quality bump in practice. The tenant catalog reworked, encryption-at-rest improved, audit log enriched. External pen test passed with no critical findings.

v2.1 — February

Mobile app public release. Android APK distribution from each tenant's settings; iOS TestFlight. Document scanning, offline mode, push notifications. The field-worker use cases finally got the experience they deserved.

v2.2 — March

eForms 2.0. New designer with conditional logic, GPS capture, in-form signatures. 38 customers consolidated their previously-disparate paper-and-PDF intake forms into Papyrus eForms in the first 30 days of release.

v2.3 — early April (counted in Q1 because it shipped near the boundary)

Knowledge Graph. Entities and relationships extracted across the corpus; new API; counterparty intelligence dashboard.

The smaller things

A non-exhaustive list of refinements that compounded:

Hybrid search now weights recency +12%
Welcome card on the authenticated dashboard linking to Resources
Smart Folder support for date-range filters
Bulk reclassification in the AI Classification Review queue
17 new pre-built workflow templates
12 new pre-built eForm templates
Mobile app cached document limit raised to 200 MB
Push notifications via VAPID for browser PWA, FCM for Android
Department-scoped folder roots
Tag chips clickable for cross-document filtering
New aiSignalsUsed field on search responses for transparency

What customers asked us about most

In Q1, our support queue and customer-success conversations clustered around:

eTIMS edge cases — VAT inclusive vs exclusive, zero-rated items, line-item rounding. We shipped 4 separate eTIMS bug fixes and several edge-case clarifications.
Mobile adoption — "how do I get field officers to use the app?". We published a playbook (linked in the changelog) and offered live workshops for high-volume customers.
Migration patterns from SharePoint — the SharePoint migration guide was our most-viewed Resources article in March.
AI accuracy on Swahili — addressed in How Papyrus Achieved 94% Classification Accuracy
Pricing and plan limits — repriced the Starter and Business tiers in Q1; clearer plan-limit alerts in v2.3

What's coming in Q2

Headline items on the Q2 roadmap:

Copilot GA on Business+ (shipped in v2.4 — April)
Smart Workflows v2 with AI-suggested approvers (shipped in v2.4)
Workflow analytics improvements (in progress)
Better handwriting OCR (in progress)
Expanded SDK coverage (Go and Java SDKs in early access)

Closing

The pace is sustainable because the team is small and the decisions are clear. We will probably do a Q2 roundup at this scale; if the cadence increases, we'll do shorter, more frequent updates instead.

Thanks to the customers who told us what to build. Many of these features were directly requested.