eSignatures
Signing documents, requesting signatures, legal validity in Kenya, audit trails, and integration with DocuSign / SignNow.
eSignatures
Are eSignatures legal in Kenya?
Yes — under the Kenya Information and Communications Act, electronic signatures are legally equivalent to handwritten signatures for most commercial contracts. See eSignatures in Kenya: Legal Standing and Best Practice for the full legal context.
How do I request a signature?
Open the document, click Request Signature. Add recipients (Papyrus users or external email addresses), drop signature fields onto the document, set the order (sequential or parallel), send.
How do recipients sign?
They get an email with a secure link. Click → review the document → type, draw, or upload a signature image → confirm. The signed PDF is generated with an embedded audit certificate.
What's in the audit certificate?
For each signature: timestamp, recipient's email, IP address, device fingerprint, the method used (typed/drawn/uploaded), and a cryptographic hash of the document at the moment of signing.
Can I revoke a signature request?
Yes, before all recipients have signed. After completion, the signed document is finalised and cannot be unsigned.
Can external parties sign without a Papyrus account?
Yes. They receive a secure link, sign in their browser, no account needed. The signature is captured against their email + IP.
Does Papyrus integrate with DocuSign?
Yes (Business+ plans). DocuSign-rendered documents can be triggered from Papyrus and the signed result returned and filed. SignNow integration is also supported.
Are PKI-based digital signatures supported?
Yes for Enterprise plans. PKI signatures use a certificate (typically from a Kenyan or international Certificate Authority) and produce a stronger non-repudiation proof.
Does the signed PDF show signs of tampering after signing?
Yes — any modification of the signed PDF breaks the embedded hash, and the certificate page surfaces the discrepancy.