Asking the Copilot Questions About Your Documents
The Copilot answers natural-language questions using your tenant's documents — with citations and respect for your permissions.
Asking the Copilot Questions About Your Documents
The Papyrus Copilot is the in-app conversational AI. It reads your documents, understands the question, and answers in plain English — with citations to the source documents.
How to open it
A floating button (sparkles icon) lives bottom-right of every page. Click it. A slide-out panel opens. Type your question.
What it's good at
The Copilot is good at:
- Summarising — “Summarise this contract” / “What's the gist of the FY25 audit?”
- Finding — “Find all contracts with [Counterparty] expiring next quarter”
- Comparing — “What's different between v3 and v5 of this proposal?”
- Status — “How many invoices are pending my approval?”
- Recall — “What was the decision on the Acme renewal?” — retrieves the comment thread
- Cross-document — “What's our total exposure with [Vendor]?” — aggregates across the contract repository
What it's not yet good at
- Multi-step actions that require approvals (it will tell you what to do, not do it for you)
- Generating documents from scratch (use Document Generation instead)
- Predictions or financial forecasts
- Anything outside your permissioned scope (it won't reveal what you can't see)
Citations
Every Copilot answer includes citations — clickable links to the source documents (and specific pages where applicable). Always verify the source before acting on the answer.
RBAC is respected
The Copilot can only see what you can see. If a document is in a folder you don't have access to, the Copilot won't surface its content even if it would answer your question.
Multi-turn conversations
Conversations have memory. After an answer:
- “Tell me more about the third one”
- “What about for the Mombasa office?”
- “Now show me only those over KES 1M”
Context carries forward until you start a new conversation.
Language
The Copilot understands English and Swahili. Mix them freely. Auto-detection means you don't need to switch.
Where to use it
- On the dashboard for status questions
- In a document for summarisation
- In a workspace for cross-document queries
- On any page when you've forgotten where something lives