Signing In and Setting Up Your Profile

Signing in

Visit https://{your-tenant}.papyrus.io or your organisation's custom domain. Enter your email and password.

If your organisation uses SSO (Microsoft / Google / Okta), click “Sign in with [Provider]” instead — you'll be redirected to your identity provider.

First-time setup

The first time you sign in, you'll be prompted to:

Change your password
Set up multi-factor authentication (MFA) — recommended
Register your device

Enabling MFA

From your profile menu (top-right) → Profile & Settings → Security:

Click “Enable Authenticator App MFA”
Scan the QR code with Google Authenticator, Microsoft Authenticator, or Authy
Enter the 6-digit code to confirm
Save the backup codes somewhere safe (a password manager is ideal)

After MFA is enabled, every new sign-in will require the 6-digit code from your authenticator app.

Registering a passkey (recommended)

Passkeys replace passwords with biometric or hardware-key sign-in. Faster, more secure.

From Profile & Settings → Security:

Click “Register a passkey”
Choose: Touch ID, Face ID, Windows Hello, or a hardware security key
Follow the prompts on your device

Next time you sign in, choose “Sign in with passkey” — no password needed.

Profile photo and details

From Profile & Settings → Profile:

Upload a profile photo (shown in comments, mentions, and activity)
Set your preferred display name
Confirm your department (visible to admins to set; you can request a change)
Set your timezone (defaults to Africa/Nairobi)

Notification preferences

From Profile & Settings → Notifications:

In-app notifications: which events ping the bell icon
Email notifications: which events email you
Push notifications (mobile / browser): which events push to your device
Digest mode: bundle low-priority notifications into a daily summary

The defaults are sensible. Adjust if you find yourself overwhelmed.

Out-of-office

Going on leave? Set “Out of Office” in your profile, choose a delegate, and from that day all your workflow tasks auto-route to the delegate until you return.