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Uploading Your First Document

Four ways to get a document into Papyrus — drag-and-drop, browse, email, and mobile scan.

Uploading Your First Document

The four ways to upload

1. Drag-and-drop (web)

The fastest. From any page on Papyrus:

  1. Drag a file from your desktop or file explorer
  2. Drop it anywhere on the page
  3. Choose the destination folder
  4. Add tags (optional — AI will suggest some)
  5. Click “Upload”

The document begins processing immediately. You'll see a notification when classification and extraction complete (usually within 30 seconds).

2. The Browse button

If you prefer dialogs over dragging:

  1. Go to Documents
  2. Click “Upload” (top-right)
  3. Choose “Browse files”
  4. Select one or more files
  5. Configure metadata and submit

3. Email-to-Papyrus

Each tenant has a unique inbox address: inbox@{tenant}.papyrus.io. Forward an email with attachments to that address — both the email body and attachments are ingested.

Useful when:

  • You receive supplier invoices by email
  • A counterparty sends signed documents
  • Field officers email reports from their phone

4. Mobile scan

Open the Papyrus mobile app:

  1. Tap the camera button
  2. Point at the document
  3. The app auto-detects edges, deskews, and enhances
  4. Confirm, set tags, upload

The mobile capture pipeline produces OCR-ready PDFs.

What happens after upload

Once Papyrus has the document:

  1. Classification — AI guesses the document type (Invoice, Contract, Employee Record, etc.) with a confidence score
  2. OCR — If the document is scanned/image, text is extracted via Tesseract
  3. Metadata extraction — Key fields (dates, amounts, parties, KRA PIN, etc.) are parsed
  4. Embedding — The document becomes semantically searchable via the Copilot
  5. Notification — You're notified if any human review is needed (low-confidence classification, missing required field)

File size and format limits

Plan Max single file Max batch upload
Free 50 MB 200 MB
Starter 200 MB 1 GB
Business 500 MB 2 GB
Enterprise Configurable Configurable

Supported formats: PDF, DOCX/DOC, XLSX/XLS, PPTX/PPT, TXT, JPG, PNG, TIFF, BMP, plus any common image format.

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