Real Estate and Property Management
Title documents, tenancy agreements, service-charge accounts, KMRC submissions — Papyrus handles real estate's documentary complexity end-to-end.
Real Estate and Property Management
Real estate documentation in Kenya is uniquely consequential — title documents are bearer-like instruments, leases are long-term liabilities, and Ardhi-related filings have specific procedural requirements. Property managers also live in spreadsheets, chasing rent and service charges across hundreds of units.
Title and land documents
Each property in Papyrus is a record containing:
- Title document (with green-card history)
- Search results (recent)
- Survey records
- Approved building plans
- Occupation certificates
- Encumbrances and charges (if any)
- Land rates clearance certificates
- Land rent receipts (where applicable)
These documents are classified Restricted and access requires deliberate grant.
Tenancy lifecycle
Tenant records:
- Tenancy application
- ID and KRA PIN
- Income verification
- References
- Lease agreement (signed)
- Move-in inventory report
- Rent payment history
- Service charge billing history
- Maintenance requests and resolution
- Termination / renewal evidence
- Move-out inspection
Service charge accounts
Service charge transparency is a legal requirement and a frequent source of tenant complaints. Papyrus structures:
- Annual budget documents (with apportionment basis)
- Quarterly statements of account
- Receipted expenditure with invoices linked
- Annual reconciliation
- AGM minutes documenting approval
Every owner can self-serve the service-charge file from a tenant portal.
KMRC and mortgage securitisation
For developers and property funds engaging with the Kenya Mortgage Refinance Company, Papyrus packages the underwriting documents:
- Title perfections
- Loan files
- Property valuations
- Cashflow projections
- Compliance certifications